ShopHailo.com, a Prime Time Solutions store, respects your personal information and privacy. We employ multiple hardware and software technologies, state-of-the-art data encryption, and accredited monitoring services to protect your data. We guarantee when you buy our products or visit our websites, your information will be kept confidential and under lock and key, whether actual or virtual. Specifically:
To effectively manage our traffic capacity and help us make decisions which improve our service, our servers log and record the following information when you visit our sites with a browser: Your IP address, browser type and version, operating system, date and time, and the site from which you came. This information is used in aggregate and will not be shared with any third party. This information is used only for website and system administration, research and development, anonymous user analysis, and site navigation enhancements.
Cookies are a technology which we use to enhance your browsing and shopping experience. A cookie is a small data file that is transferred to your computer via your browser. This file allows our website to remember who you are as you click from page to page. It enables us to remember what is in your cart, who you are, and what you've done during your visit. You can set your browser to notify you when you receive a cookie, and doing this will allow you to decide on a case-by-case basis whether or not to accept cookies. Our cookies do not store any personal information, only your session ID. For our shopping cart to process transactions, a cookie must be stored on your system.
If you received a mailing from us, your email address is either (a) listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) part of our database as a registered user, customer or otherwise as having an existing relationship with us. The email addresses collected are never sold, rented, or disclosed to any third parties outside of our hosted email transmission service.
Your email address will be used only by our company for purchase transaction-related communications and to inform you about products, special offers, surveys, and company announcements. We respect your time and attention by controlling the frequency of our mailings and honor all removal requests.
Prime Time Solutions Inc. may contract with third party vendors for the purpose of providing product introductions and/or special promotions via broadcast to THEIR opt-in email lists. We work to ensure these vendors are legitimate and responsible parties that strictly control and administer their lists to include only those people who have willingly provided their email addresses to receive such offers.
If we find any abuse of this policy, we will immediately terminate any such mailings and our relationship with that vendor. We will not tolerate any abuse of Unsolicited Broadcast Email and Unsolicited Commercial Email ("UBE/UCE", commonly known as "Spam"). If you have received such an email, we apologize, and welcome your help in identifying the spammer.
Our online stores utilize software from Netsuite, Inc., a publicly-held provider of on-demand solutions and services. Netsuite's information technology and all related processes are regularly audited by the American Institute of Certified Public Accountants and maintain SAS70 Level II compliance. This provides independent verification that your data is always stored safely.
If you purchase products from Prime Time Solutions Inc. we ask for and store your name, email address, phone number(s) and billing/shipping addresses to create invoices, packing slips, shipping labels, and to communicate with you about your order. Your transaction history is also stored and maintained to enable faster repeat purchases and to allow us to present relevant product offers and promotions. All of this information is stored in a secure database and never shared with a third party.
Credit card numbers, when stored in our database or transferred over the internet, are encrypted. In addition, Netsuite maintains compliance with the Payment Card Industry's Data Security Standard (PCI DSS) & Visa's Cardholder Information Security Program (CISP), both developed by the major credit card companies as a guideline to prevent credit card fraud, hacking, and various other security vulnerabilities and threats.
If you have questions regarding our privacy policies, or require assistance in opting out of our email lists, please contact us by clicking the link in the footer of this page.